Where to Send Requests
If you have questions or troubles we can help with please don't hesitate to get in touch! We have three primary means of contact:
- Click on the chat button in the bottom right corner of your Disco dashboard and our Resident Disco AI DJ can help get you the help you need.
- The request form linked at the top of this help center article: https://support.disconetwork.com/hc/en-us/requests/new
- Sending an email to support@disconetwork.com
What to Include in Help Requests
When in doubt, more detail is always better. At a baseline, be sure to include:
- Links to any places, items, etc. you're referencing in your question
- Screenshots for any pertinent visual effects mentioned
- If you're having an issue, a detailed description of:
- Steps to reproduce the issue
- What you expected to happen
- What actually happened